NEW for 2026: Anyone who volunteers for four or more events or festivals and completes the Accessible Customer Service module with participating member organizations during the VAACT term is eligible to attend the VAACT ceremony held on International Volunteer Day. Please know that the VAACT term runs from November 1 to October 31 each year.

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Volunteers who participate in VAACT must:

• ​meet the minimum hourly requirements for each organization's volunteer program and be in good standing. 

• use one email address while volunteering with multiple organizations. Using multiple email addresses may result in the volunteer not receiving an invite, as this is the primary way the VAACT committee compiles the invitation list. 

• ensure they receive a VAACT stamp from each organization they volunteered for within 3 weeks of the event's conclusion. If a volunteer does not receive a VAACT stamp from the organization via email, they are required to follow up with the organization to inquire about the missing stamp.

• complete any additional training required by October 31 

• inquire about any missing stamps from any VAACT organization by November 5 of each year. Any inquiries received by VAACT after November 5 will not be considered as events completed. 

• ensure they receive an official celebration invitation from VAACT by November 15. Inquiries made after November 15 may mean that the volunteer is not invited that year. 

• note any discrepancies in number of events completed by the event RSVP deadline. Please note certificates will not be reprinted or adjusted within two weeks of the event.

• be responsible for picking up their certificate if they cannot attend the event. Pick up arrangements will be made in January following the event.  

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Toronto Volunteers are integral to the success of our Cultural Hubs and Events. VAACT is committed to improving our collaborative processes to better support the needs of our volunteer community. Offering ongoing online learning modules is a step toward streamlining the multiple trainings Toronto Volunteers undertake when participating in a variety of Toronto Events & Festivals throughout the year. The purpose of these modules is to help support our community’s growing consideration and comprehension of equity and inclusion through key definitions and scenarios.